Website Privacy Notice

Who we are

Chroniqa is operated by Reliabl&Sqillz Ltd., company number 13596329, of Office 1945, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom.

We are responsible for the personal information collected through this website and its beta waitlist. For privacy questions or requests, contact privacy@chroniqa.health.

This notice covers the website, inquiries, beta waitlist and optional newsletter. The app’s processing of health information will be explained separately before participation.

Information we collect and why

When you join the waitlist, we collect your email address, country, device preference and, optionally, first name. We use these details to manage the waitlist and contact you about relevant beta opportunities. We rely on your consent for these communications. Signup uses email confirmation: please follow the confirmation email to complete your signup. Newsletter subscription is separate and optional.

If you separately choose our newsletter, we use your email address to send occasional Chroniqa news and articles, based on your consent.

When you contact us, we process your contact details and message to respond and manage the inquiry. Our legitimate interest is communicating with people interested in Chroniqa.

Our hosting and form services may process technical information, such as IP addresses, browser information and security logs, to deliver and protect the website. We rely on our legitimate interest in maintaining a functioning, secure service.

Please avoid sending medical records or detailed health information through the waitlist or general contact email.

Services used

We use Namecheap for website hosting and email, Brevo for the waitlist, optional newsletter and signup form, and Google reCAPTCHA v3 for automated-submission protection. Our website is hosted on Namecheap Stellar in a US datacenter.

Our website uses externally hosted Brevo form resources and Google reCAPTCHA. When these services load, their providers receive technical information such as your IP address and browser details. Website fonts are hosted locally.

These services currently load when the homepage opens, before form submission.

More information is available in Namecheap’s Data Processing Addendum, Brevo’s terms and Data Processing Agreement, and Google’s reCAPTCHA FAQ.

International processing

Website hosting involves processing in the United States. Brevo’s storage documentation describes EU database hosting, including France, Germany and Belgium.

Namecheap’s published DPA addresses US processing and provides for standard contractual clauses where its transfer conditions apply. Brevo’s terms include a Data Processing Agreement. These are provider contractual provisions, not confirmation of the transfer mechanism covering our particular accounts. For questions about international processing, contact privacy@chroniqa.health.

How long we keep information

We keep waitlist information while recruitment remains active. Within three months after recruitment closes, we review the records and delete information no longer needed for that purpose.

Newsletter subscriptions are managed separately and retained until you unsubscribe, subject to periodic review.

We may retain limited records of consent, withdrawals and suppression preferences where necessary to demonstrate compliance and avoid contacting people who opted out.

For inquiries, retention is based on the time needed to respond, handle follow-up and retain relevant correspondence for any related dispute or legal obligation. For unconfirmed signups, the relevant purpose is completing email confirmation; a signup that is not confirmed is not a completed waitlist registration.

For technical and security records, the relevant criteria are the time needed to investigate faults or abuse, protect the service and meet applicable legal obligations. Limited suppression information may be kept for as long as needed to respect an opt-out. These criteria do not specify or guarantee deletion times for copies held in provider logs or backups.

Your choices and rights

You can withdraw consent using an unsubscribe link or by contacting privacy@chroniqa.health. Withdrawal does not affect processing already carried out lawfully.

Depending on the circumstances and applicable law, you may request access, correction, deletion, restriction or portability of your information, and object to certain processing.

You may complain to the UK Information Commissioner’s Office at ico.org.uk or another competent data-protection authority.

Cookies and similar technologies

The website does not use advertising pixels or website behavioural analytics. It loads externally hosted Brevo form resources to display and operate the signup form, and Google reCAPTCHA v3 to assess automated-submission risk. These resources load when the homepage opens, before form submission, and their providers receive technical information such as your IP address and browser details.

Google’s reCAPTCHA FAQ states that reCAPTCHA sets the _GRECAPTCHA cookie when executed for risk analysis and that its Google domain may have other cookies set. Brevo and resources loaded by these services may also use cookies or similar browser storage to operate and protect the signup flow. Browser settings can restrict storage, which may affect form functionality.

Changes

We will update this notice when our practices change and include a revision date when it is published.